Digital Transformation services are fast becoming imperative for all kinds and sizes of businesses. It is a foundational change in how an organization integrates Digital Technology into its different business areas thereby transforming the way enterprises operate and deliver value to its customers. This also needs a paradigm shift in the way people, processes and culture contribute to the overall business success.
The core part driving the Digital Transformation (DT or DX) strategy is the Technology itself. This calls for shedding away obsolete and inefficient old technology systems and embrace new disruptive, highly efficient alternatives. Business Process Automations are definitely one of the foremost drivers to the overall success of the Digital Transformation objectives. Robotic Process Automation has established itself as a successful enabler of business process automation across different industries. RPA companies help enterprises to automate repetitive, large volume, time consuming, rule based activities which otherwise bogs down the valuable time of human resources. With the advent of Machine Learning and Artificial Intelligence, RPA is now much more capable of automating abstract tasks which otherwise need human judgement to accomplish process objectives. Let’s take a look at some key deliverables of RPA in empowering Digital Transformation initiatives. 1. Faster Implementation - RPA technology is non invasive and thus doesn’t need to disturb existing systems and infrastructure. This cuts down the dependency on changing other Information Systems and processes making the RPA implementations faster. 2. Cost Reduction - Quicker implementation cycles of RPA solutions contribute to overall cost reduction in enterprise wide Digital Transformation activities. RPA also gives the benefit of reaping FTE (Full Time Employee) savings as the cost of a software robot can be cheaper to the resource costs. 3. Quicker ROI - FTE savings by RPA boosts quicker Return on Investments (ROI) and often helps in DIgital Transformation stakeholders to measure the efficiency and set the direction ahead. 4. Back Office Automation - Since most of the time consuming processes happens in the Back Office systems, RPA solutions can bring in the power of being available 24/7 to process and report the various aspects of operations. 5. Empower Human Resources - As most of the burdensome and time consuming activities are taken care by RPA, human resources can be focused in handling skill based, cognitive tasks adding value to customer centric activities. RPA is a powerful tool for Digital Transformation provided business processes are refined first to segregate cognitive tasks from rule based tasks. This calls for an enterprise wide workshops to identify the right processes which can benefit from Robotic Process Automation. Also the Digital Transformation team should not be driven by ‘Automate Everything’ principle. As much as there are a lot of process automation opportunities, care should be taken not to break the intricate link between the tasks and the human resource’s valuable insights on the tasks that are needed in making successful business transformations. Bring in the best RPA Vendors who can partner in the Digital Transformation efforts by leveraging their RPA expertise to the process automation opportunities spread in the enterprise. The collaboration between management and leadership team, as well as employees involved becomes a key driver for the overall success of Digital Transformation initiatives.
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The supply chain is the backbone of any economy. But, it has costs that make it an expensive affair. Nevertheless, the fact that a well-maintained supply chains fosters operational efficiency, communication, as well as decision making, renders it something worth investing in. And when you invest, that investment should be able to fetch you a great ROI. RPA solutions can do that for your business.
Robotic process automation can do a lot for supply chain management to make it cost-effective. For starters, it serves to automate manual processes that are repetitive and do not really need human discretion. It can, in fact, even revolutionize process like vendor selection that do need human discretion. So, here are a few ways in which RPA solutions can set supply chain costs right. Automating Inventory Management: Inventory and its management form the core of supply chain management. A supply chain that is opaque serves no value to neither party, neither the manufacturers, nor the suppliers. Transparent information about the status and movement of stock is crucial to balance the demand and supply scale. Automating inventory management helps businesses keep a tab on the levels of inventory. And not just that; it can also generate and send out reports to the concerned managers, and prompt in case stocks are low or surplus, and even place orders when stock is short. It can also help you predict the optimum inventory level that you must maintain, based on historical data. Vendor Selection: Traditionally a manual process, vendor selection can be revolutionized with the help of robotic process automation companies. From quotation request to communicating with the vendors, scrutinizing and analyzing vendor documents, evaluating applications, cross-checking credits, and eventually finalizing the vendor—all can be totally automated and drastically sped up through RPA companies. This frees up the human resources for more discretionary jobs like preparing the list of prospective vendors and holding consequent in-person meetings/negotiations if needed. Order and Payment Processing: Placing orders and processing them is an integral part of supply chain management. Right from product selection to processing payments for the same, and confirming order placement, if done manually, takes a serious amount of time and paperwork, and is prone to error when it comes to numbers. Robotic process automation vendors can help you with setting up a system wherein all the information is digitized and just has to be ingested, sourced, and processed through the company’s database. Inventory management system can be integrated to source inventory information and payment gateways to make and process payments. Notifications can also be sent to all concerned parties through the same system. Shipment Status Communication: As much as the stock in the warehouse, businesses also need to manage the stock in movement. When customers enquire about the status of the shipped goods, procuring the information manually is a lengthy process that only lowers the level of customer experience. Robotic Process Automation companies can help you automate the entire process from receiving customer enquiries, to analyzing them, accessing the ERP system, fetching the shipment status and communicating it to the customer. This makes human intervention necessary only if there is a peculiar problem on the customer’s end. This saves time and thus man hours spent in redundant work. Final Words: RPA solutions are already on their way to making supply chain management a cost-effective affair. However, not all businesses have the exact same needs. Here is where expert advice from robotic process automation companies can help. If you are looking for a customized RPA solution to your supply chain management challenges, we’d be happy to help. |